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Client portal

Give clients one place to participate in agency delivery

Clients should not have to hunt through email threads for the latest request, file, or approval. MarketingLokam provides a client-facing workspace that evolves from onboarding into ongoing delivery, while keeping agency teams connected to the underlying work.

ABC Dental / Client portalIllustrative workspace
Current delivery cycleAugust local SEO
On track
Open requests
2
One due Friday
Awaiting approval
1
Landing page copy
Next report
Monthly review
Next client step

Confirm the service-area priority so the agency can finish the September content plan.

Illustrative client portal summary with requests, approvals, and the next reporting date.

Where fragmented delivery breaks

The missing context creates more work than the missing feature

Agencies lose the thread when client messages, task status, service scope, and delivery decisions sit in different systems. MarketingLokam keeps this work connected to the client record and the workflow it affects.

A clearer client experience

Give clients a single destination for the actions and information their service needs.

Fewer status chases

Use visible requests, approvals, and reports to reduce scattered follow-ups.

Context survives handoffs

Keep client-facing activity connected to the agency project and service work behind it.

The MarketingLokam workflow

A visible path with an owner at every handoff

  1. 01

    Welcome the client

    Introduce the client to their workspace during onboarding with clear first requests.

  2. 02

    Collect information

    Use requests for files, access, answers, and stakeholder decisions.

  3. 03

    Request review

    Present deliverables for client feedback or approval in the context of current work.

  4. 04

    Share delivery updates

    Keep useful reports and ongoing client interactions in the same evolving portal.

ABC Dental / Client portalIllustrative workspace
Current delivery cycleAugust local SEO
On track
Open requests
2
One due Friday
Awaiting approval
1
Landing page copy
Next report
Monthly review
Next client step

Confirm the service-area priority so the agency can finish the September content plan.

Illustrative client portal view using MarketingLokam demo data.

Capabilities and boundaries

Built for the operating job, with the surrounding context intact

One client workspace

Clients can return to one place as the relationship moves from setup into active service.

Mobile-friendly participation

Support requests and approvals that clients can complete without navigating internal agency tools.

Agency control

The team keeps the operational project context while clients see the actions relevant to them.

How the workflow changes by service

The same capability solves a different delivery moment for each agency

Questions about client portal

What teams need to know before changing the workflow

What can clients do in the portal?

Clients can participate in onboarding requests, share files, review approvals, and access relevant delivery updates.

Does the portal replace email entirely?

It gives structured delivery actions a shared home, while agencies can still communicate through their preferred channels.

Can a portal be used after onboarding?

Yes. It is designed as an evolving client workspace rather than a one-time onboarding form.

Put client portal into the delivery system

Give the next client workflow a clear path from readiness to review.

Start a MarketingLokam workspace or follow the illustrative delivery flow in the working product demo.