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Client approvals

Make client approvals a clear delivery step, not an inbox chase

Approval delays often come from mixing internal opinions, client feedback, and production follow-up in the same conversation. MarketingLokam gives agencies a structured way to separate review stages, capture a decision, and connect the result to the work that needs to continue.

Client decisions / Approval queueIllustrative workspace
  • PDFCampaign concept v3Northstar Realty / due todayClient review
  • URLLanding page copyABC Dental / due ThursdayChanges ready
  • PNGSocial launch setOrbit Kitchens / decided yesterdayApproved
Illustrative approval queue keeping the decision, version, and deadline together.

Where fragmented delivery breaks

The missing context creates more work than the missing feature

Agencies lose the thread when client messages, task status, service scope, and delivery decisions sit in different systems. MarketingLokam keeps this work connected to the client record and the workflow it affects.

A visible decision owner

Know whose response is needed and whether the work is still under review, approved, or changes requested.

Internal and client review stay distinct

Resolve agency quality feedback before presenting a decision-ready item to the client.

Approval creates a next action

Connect feedback or an approval outcome to the production tasks it changes.

The MarketingLokam workflow

A visible path with an owner at every handoff

  1. 01

    Prepare the deliverable

    Link the work ready for review to its supporting project and client context.

  2. 02

    Review internally

    Gather agency feedback before client-facing approval begins.

  3. 03

    Request the client decision

    Present the item with the response the client needs to give.

  4. 04

    Record and act

    Retain the decision history and direct approved or revised work to the next task.

Client decisions / Approval queueIllustrative workspace
  • PDFCampaign concept v3Northstar Realty / due todayClient review
  • URLLanding page copyABC Dental / due ThursdayChanges ready
  • PNGSocial launch setOrbit Kitchens / decided yesterdayApproved
Illustrative client approvals view using MarketingLokam demo data.

Capabilities and boundaries

Built for the operating job, with the surrounding context intact

Decision history

Keep an immutable record of approval outcomes and associated feedback.

Review stages

Distinguish internal review from client approval to reduce crossed feedback loops.

Task linkage

Use the approval outcome to move the affected delivery work forward.

How the workflow changes by service

The same capability solves a different delivery moment for each agency

Questions about client approvals

What teams need to know before changing the workflow

Can clients request changes instead of approving?

Yes. The workflow can capture feedback and create the context for revision work.

Why separate internal review from client approval?

It helps agencies complete quality review before asking a client to make a formal delivery decision.

Is approval history retained?

The product evidence includes versioned client review and immutable decisions for delivery context.

Put client approvals into the delivery system

Give the next client workflow a clear path from readiness to review.

Start a MarketingLokam workspace or follow the illustrative delivery flow in the working product demo.